What defines middle management in the context of supervisory roles?

Middle management in the context of supervisory roles typically refers to those individuals who occupy positions between upper management and lower-level supervisors. This layer of management is responsible for implementing organizational policies and strategies and overseeing the work of first-line supervisors and their teams. In corrections, this aligns with the roles of majors and captains, who manage operations, ensure adherence to policies, and provide support to lower-level supervisors like sergeants and corporals. They serve as a crucial link between the administration's goals and the frontline staff, thereby facilitating communication and enforcing operational standards.

Other positions mentioned, such as directors and presidents, generally fall under upper management, which focuses more on strategic planning rather than the day-to-day management of staff. First-line supervisors, while critical to daily operations, represent the lowest level of management, overseeing the direct work of employees rather than managing departments or larger teams.